These Terms & Conditions govern your access to the Shinynests website and purchases made through our online store. By accessing the website or placing an order, you agree to these terms.

1. Store Operator

Shinynests is operated by Shanxi Youxiang Classic Trading Co., Ltd., Unified Social Credit Code 91140100MA0LRD1G6Y.

2. Use of Our Website

You may use our website for lawful personal shopping and related purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access or use the website in a manner that violates applicable law or the rights of others.

3. Product Information

We make reasonable efforts to present product descriptions, images, specifications and other information accurately. Actual product colors may vary slightly due to photography, lighting or device display settings.

4. Orders

When placing an order, you agree to provide accurate and complete information necessary to process and deliver your purchase.

We may refuse, limit or cancel an order where appropriate, including in circumstances involving suspected fraud, unauthorized transactions, product availability issues or obvious pricing or listing errors.

5. Pricing & Promotions

Product prices and promotions may change from time to time. The applicable price for an order is generally the price shown during checkout when the order is placed.

6. Payment

Available payment options are displayed during checkout and may vary according to location, device or checkout conditions. You agree to provide valid payment information and to be authorized to use the selected payment method.

7. Processing & Shipping

Orders are generally processed within 1–3 business days. After processing and dispatch, estimated shipping or transit time is generally 7–15 business days.

Shipping estimates are not guaranteed delivery dates and may be affected by carriers, customs procedures, public holidays, weather, destination conditions or other transportation circumstances.

8. Returns & Refunds

Eligible return requests may generally be submitted within 30 days after delivery, subject to our Return & Refund Policy.

Customers should contact Customer Service before returning an item. The registered business address should not be used as a return address unless specifically provided for that purpose by Customer Service.

9. Order Changes & Cancellations

If you need to request an order change or cancellation, please contact us as soon as possible. We will review the order status, but changes or cancellations may not be possible once processing or shipment has progressed.

10. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, page layouts and other materials is owned by or licensed to the relevant rights holder and may not be copied, reproduced or commercially used without appropriate authorization.

11. Prohibited Conduct

You may not use the website to engage in unlawful activity, distribute malicious code, attempt unauthorized access, interfere with website security or operation, or infringe intellectual property or other rights.

12. Third-Party Services

Certain website functions may depend on third-party services such as payment processing, logistics or ecommerce technology. Use of those services may also be subject to the applicable provider's terms.

13. Limitation of Liability

To the extent permitted by applicable law, Shinynests will not be responsible for indirect, incidental or consequential losses arising from use of the website or products.

Nothing in these Terms is intended to exclude or limit consumer rights or other protections that cannot lawfully be excluded or limited.

14. Updates to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised update date.

15. Contact

Questions regarding these Terms may be sent to service@shinynests.com .